Contact information

Contact Information

Have a question about your order, shipping, returns, account, or products? Our customer support team is here to help. You can also chat with Goldie, our virtual assistant, for quick assistance with common questions and product information.

Customer Service Hours

  • Monday – Friday: 10:00 AM – 4:00 PM
  • Saturday – Sunday: 10:00 AM – 5:00 PM

We aim to provide helpful and timely support during our business hours. For inquiries received outside of these hours, please leave us a message and our team will get back to you as soon as possible.

Contact Us

For questions, requests, or assistance with your order, please contact us at:

Email: service@cocomarts.email

When contacting us about an order, please include your order number and relevant details so we can assist you more efficiently.